Privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Your information is encrypted and securely stored
We never sell your personal data to third parties
You can update or delete your data anytime
Personal Information
When you interact with our services, we may collect
Name and contact information:Â (email, phone number)
Professional details such as department, role, and years of service.Â
Account Credentials and PreferencesÂ
Payment Information for Premium ServicesÂ
Communication records and support interactions.Â
Automatically Collected Information
Device information such as IP address, browser type, and operating system
Usage data (such as pages visited, time spent, and interactions).Â
Cookies and similar tracking technologies.Â
Location information, (general geographic area).Â
We use the information we collect to:
Provide and improve our leadership training services.Â
Send newsletters, updates, and educational content.Â
Process payments and manage subscriptions.Â
Respond to your questions and provide customer support.Â
Personalize your experience and recommendations.Â
Analyze usage patterns to improve our platform.Â
Comply with legal obligations and protect our rights.Â
Send marketing communications (with your consent).Â
We Do Not Sell Your Data
FLAME Leadership Institute does not sell, rent, or trade your personal information to third parties for marketing purposes.
Limited Sharing
We may share your information only in these specific circumstances:
Service Providers: Trusted partners who help us operate our platform (payment processors, email services, hosting providers)Â
Legal Requirements: When required by law, court order, or government regulation.
Business Transfers: In the event of a merger, acquisition, or sale of our business
Safety and Security: To protect the rights, safety, and security of our users and the public.
With Your Consent: When you explicitly agree to share information with third parties.

Fire Leadership & Management Excellence
Empowering the next generation of fire service leaders through comprehensive mentorship and education.